At shop4-games.com, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make purchases, or interact with our services. We are fully committed to protecting your privacy and complying with all applicable laws and regulations, including the General Data Protection Regulation (GDPR).

1. Information We Collect

When you visit shop4-games.com, we may collect the following categories of personal data:

a. Information You Provide Directly

  • Full Name
  • Email Address
  • Billing and Shipping Address
  • Phone Number
  • Payment Details (processed via secure third-party gateways)
  • Order History
  • Messages or feedback submitted through contact forms

b. Information Collected Automatically

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on site
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To provide customer service and respond to inquiries
  • To personalize your shopping experience
  • To send order confirmations, delivery updates, and service messages
  • To improve our website’s design, performance, and content
  • To comply with legal obligations
  • To detect and prevent fraud and abuse

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share data with third parties in the following limited circumstances:

  • Payment processors (e.g., Stripe, PayPal) for transaction handling
  • Delivery services to fulfill your orders
  • Analytics tools (e.g., Google Analytics) for understanding site traffic
  • Legal authorities if required to comply with laws or protect rights

All third parties are bound by strict data processing agreements to ensure your information is handled securely.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on shop4-games.com. Cookies help us:

  • Remember your preferences and cart contents
  • Track website usage and visitor behavior
  • Personalize content and promotions

You can control cookie preferences through your browser settings or our cookie consent banner. Disabling cookies may affect site functionality.

5. Data Retention

We retain your personal data only for as long as necessary:

  • Order records: up to 7 years (for accounting/legal compliance)
  • Marketing data: until you unsubscribe or request deletion
  • Customer service messages: up to 24 months

You may request deletion of your data at any time (see Section 8).

6. Your Rights (GDPR)

If you are a resident of the UK, EU, or another GDPR-compliant jurisdiction, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion (“Right to be Forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a Data Protection Authority

To exercise any of these rights, please contact us at privacy@shop4-games.com.

7. Data Security

We implement a range of security measures to protect your data:

  • HTTPS encryption across the entire site
  • Secure third-party payment gateways
  • Regular malware scans and security patches
  • Role-based access controls for administrators

However, no method of transmission over the Internet or electronic storage is 100% secure. We do our best, but cannot guarantee absolute security.

8. Contact Us

For questions, concerns, or data requests, please contact us: